![]() Throughout the crisis not all teams have suffered a drop in productivity. One important reflection is the ability of technology to support productive work. The full results are contained within the CIPD's new report Workplace technology: the employee experience. We wanted to find out if and how technology has supported the shift to working from home. To understand the experience of UK workers during the crisis the CIPD set about interviewing almost 40 managers and workers via online discussions with YouGov. Ultimately, many workers want to know ‘does working from home really work'? ![]() What are their expectations of working from home? Is technology a help or a hindrance? While it is possible to work from home, is it truly sustainable?įor many this is a new experience, one with considerable uncertainty, but also high levels of intrigue. And while the same survey showed us that 82% have the right equipment to do their job effectively, there are still important questions to be answered about the experience of these individuals. Of course, to work effectively many are reliant on technology provided to them by their workplace, including laptops, mobiles, and access to cloud-based and web-based software. The size of the shift is astonishing when you compare the number to pre-COVID-19 levels of 24%. ![]() Somewhat surprisingly, for many it has.ĬIPD data collected at the very beginning of the crisis during April, showed that 61% of workers who had not been furloughed were working from home or remotely five days a week. ![]() Many working in office-based roles were thrust, some over the course of 24 hours, into home-working, with little or no time to adjust or prepare, often with the expectation that business will continue as normal. This of course changed with the onset of the pandemic this spring. Many others were not (and many still are not) afforded the opportunity to work at home. For a long time, working from home was an option for a relatively limited number of UK workers – often those in high status, high paying roles.
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